Understanding your Telstra internet data and phone bills.
Jensen IPA has 33 years experience in complex Telstra billing and charges. We know how the telecom business billing system works and how it can navigate the most difficult issues. Our aim is helping businesses understand their billing statements from Telstra and other internet and phone providers.
We understand how frustrating it can be to get timely answers from your account manager or the call centres. We provide you with a timely response and answers to your complex billing issues disputes and concerns. Our team is ready to help you when you work with us.
We have found three main concerns with customers in understanding and comprehending their Telstra bills and charges.
- You are not aware of what’s being billed.
- You are not being billed what you thought, and unsure on the accuracy of charges.
- You find it difficult to know how to dispute the charges you don’t understand.
We’ve seen over 99% of companies paying too much each month.From just a few thousand dollars up to hundreds of thousands ! We can help your business lower those monthly costs with our services so you will be able to keep some better cash flowing into it.
It’s not always easy to understand what it is that you are paying for on your monthly account. We can help you understand your telecom bills. Jensen IPA has been assisting businesses in understanding their bills and expenses for over 30 years and have seen many of these companies paying too much each month.
Do Telecom Providers Overcharge?
The short answer is yes, they may, but often you don’t know about these charges. Over the years we found out that most Telco Bills have a “hidden” charges on them such as:
- Access or connection Fees
- Incorrect Service Charges
- Additional ad hoc charges
Regular reviews and maintenance on your telco bill can help you reduce costs significantly each month and going forward.
Do you know how to find these hidden fees and charges?
What can Jensen IPA do to help your business?
We know how Telco Billing systems work. (specifically Telstra business bills). We will help you reconcile and identify discrepancies on your monthly bills.
We are also dedicated to assisting you in disputing and recovering any errors we find in our audit. This may result in significant savings on your past bills and charges.
Our audits also identify possible savings due to technology upgrades – i.e. NBN and ISDN Conversion. This may result in significantly lowering your bills in the future.
Our billing team are dedicated specialists in Telstra T-analyst and can help you navigate the complexities of this software to get the maximum possible value each month from this tool.
We also offer a monthly management program that includes new reports and software that will ensure your monthly bills are as accurate as possible. Giving you confidence going forward.
Telecom belling reviews are a must have for every business owner. Before you sign up a contract with any service providers please, ask us to provide you an independent audit on your current telecom bills.
Give us a free call to discuss how we can help your business. Telstra Billing auditing reviews.