Tag: telstra bills

Rental car company has an unlikely hero

Carol Fisherupdated:

A large national rental car company has an unlikely hero !

Paying for dead phone lines ?!

Jensen IPA audited over 60 x 1800 and 1300 services.  We found a significant number of services not in use.  Probably around 50% were not being used. Of these, we found around 20% of services were actually on disconnected lines.  I.e. they were paying 1300 or 1800 service fees on dead lines! The telcos don’t usually connect the dots between these extra products and standard lines, so when you cancel a standard line there is often no correlation between this and any extra service options like 1300 and 1800. 

It seems that you, the customer is responsible for maintaining the records of services and active lines.  

So we had a number of 1300 or 1800 services to cancel.  We unfortunately cannot get a refund back, as it is up to the customer to identify this issue when they cancel the service.  The telco’s claim that a 1300 0r 1800 service can be swapped at times to a different number.  This is up to each customer to manage.  If they could claim, that would mean around $5000 in rental rebates due.  

Keep good records and be aware of the connections between extra add-on services and actual network lines.  

24 years of duplicate charges !

Jenen IPA found just one service had double rental charges.  Upon investigation, this came across to Telstra in 1999.  That is almost 24 years of duplicate rental charges of $27.50pm.  This is worth around $9k in credits.  Currently, Telstra are working out exact credits and will fix this up shortly. 

Let Jensen IPA be your hero too !  Reach out to book a FREE NO-OBLIGATION CHAT today | Call 0409481508 | e: [email protected] #billbuster #telcos #savecost #Data #speaksTelstra #forensicaccounts #deadphonelines

Peers and Customers nominate Jensen IPA for EXCELLENCE IN BUSINESS SERVICES

Carol Fisherupdated:

Returning millions of dollars to their rightful owners

When your BUSINESS PEERS AND CUSTOMERS NOMINATE YOU FOR EXCELLENCE IN BUSINESS SERVICES in the 2023 Business Xcellence Awards you know you are getting something right!

The official awards night is on Monday, October 23rd on the Gold Coast. We are encouraged by these positive words; Denise Maloney – “Congratulations Kevin you are making a huge difference for your clients …well done 👏👏👏 “and Nik Cree, “Congratulations 🎉 Kevin. The million-dollar money saver.”

It’s true, our Telstra business account audits are returning millions of dollars to their rightful owners – YOU!, the business owner. Save on costs of telecommunication services. Book a FREE NO-OBLIGATION CHAT today! | Call 0409481508 | See https://www.jensenipa.com.au/ or e: [email protected] #billbuster #telcos #savecost #Data #speaksTelstra #forensicaccounts

The most complicated Telco Billing Process in the world?

Carol Fisherupdated:

The most complicated Telco Billing Process in the World? Missing TELCO DISCOUNTS and credits? We got you!

REGULAR MANAGEMENT and REVIEW of TELECOM COSTS or expenses is a great way to IMPROVE BUSINESS COST CONTROL and PROFITABILITY.

However, we recognise that Telecom phone and internet providers have made the BILLING PROCESS COMPLEX, TIME-CONSUMING, and DIFFICULT TO FOLLOW. They have a range of complex systems and processes, in which errors are bound to happen.

Our Business Management Audit Service is designed to help you to identify opportunities to find errors that can bring you immediate and past cost savings on your telecom expenses across the following areas:

👉Products and services delivered but NOT BILLED AS QUOTED

👉Contract DISCOUNTS NOT IMPLEMENTED

👉AD-hoc CHARGES you were UNAWARE OF

👉Services or products that SHOULD HAVE BEEN CANCELLED but still appear in your bill each month.

Why not book a FREE CONSULTATION with us today? We can help your business save thousands every year by ensuring your telecom bills represent the true costs associated with your phone or internet usage. +61 409 481 508 with Jensen IPA | www.jensenipa.com.au |  #telco #telecommunication #analysis #billing #bills #expenses

We “speak Telstra “! Save your Business from huge bills

Carol Fisherupdated:

Our telco accounts audit guru and Director of Jensen IPA said – “I love the challenge of finding businesses savings – huge savings usually – on phone and internet bills accounts – the hardest thing is having people understand how easy it is when you have an expert eye, someone that speaks Telstra “.

Our business is essential to any business looking to save on costs and understand the cost of telecommunication services. FREE NO OBLIGATION CHAT | Call 0409481508 | See https://www.jensenipa.com.au/ or email [email protected] #billbuster #telcos #savecost #Data #speaksTelstra #forensicaccounts

Merry Christmas

Carol Fisherupdated:

Merry Christmas and Happy New Year from the Jensen IPA team !! Thanks for your confidence this year as we successfully recovered over 1.2 Million dollars in refunds for our customers and averaged over $50,000 in credit refunds per customer. ENSURE YOUR TELECOMMUNICATION BILLS ARE CORRECT in 2023. | 0409481508 | [email protected] #billbuster #telcos #savecost #Data

Paronella Park Heritage Park recoups $5K from Telco provider.

Carol Fisherupdated:

Paronella Park Heritage Tourism Park recoups $4-$5,000 in mischarges from their Telco provider.

Paronella Park is a heritage-listed tourist attraction located at Mena Creek, Queensland, Australia, 120 kilometres south of Cairns. It was designed and built between 1929 and 1935.

José Paronella’s dream was to build a castle. He chose a special part of Australia and created Paronella Park. On 5ha beside Mena Creek Falls, he built his castle, picnic area by the falls, tennis courts, bridges, and a tunnel, and wrapped it up in an amazing range of 7,500 tropical plants and trees that now form a lush rainforest!

The Telco bills however were a bit of a nightmare.
Jensen IPA was asked to check the account and found a couple of small errors.
• There was a small data service that was supposed to be cancelled back in 2017. This eventually got cancelled and a refund of $2.4k was given.
• We also arranged for cancellation and backdate on some data services that should have been cancelled when the customer ported other services to another carrier a few months earlier. These services eventually got cancelled and backdated giving them a refund of $3.4k.
Small things do matter and can add up to almost $6K in credits.

YOU NEVER KNOW WHAT YOU MAY FIND! Jensen IPA is an expert in reviewing and ensuring client telecommunication bills (i.e. data, mobile & voice charges) are correct. [email protected] |0409 481 508 |Jensen IP Analysis

telecommunications #transportation #telcos #savecost #data

Accountants in Capes?

Carol Fisherupdated:

ACCOUNTANTS IN CAPES?  Easy SUPER-HERO status right here! …If TELECOMMUNICATION CHARGES (data, mobile & voice) are A SIGNIFICANT COST FOR YOUR CLIENT’S BUSINESS or if they’ve had a dispute with their telecommunications provider, please get in touch with Kevin Jensen at Jensen IP Analysis now.  WE SAVED OUR CLIENTS OVER $ 1 million in Telstra Credits.  [email protected] CALL 0409 481508 #telstra #telcoaccountsavings   #business #telecommunications #costrecovery

There’s a hole in my Budget!

Carol Fisherupdated:

Know a business owner or principal – or even accounts or an IT team member struggling to understand LARGE UNEXPLAINED TELCO COSTS? Leaking Revenue $$$? CALL 1300 058 887 now for a Free Consultation. We have 35 years of resolving Telco account issues and credits. Our typical per customer saving is $44,000 – every month you are endlessly paying for services you don’t use or need.

https://www.jensenipa.com.au/ #TELCO #telstra #Tanalysis #telstratanalysis #telstra #TConnect #costreduction

Navigating LARGE TELCO Bills? Frustrating !

Carol Fisherupdated:

Navigating a LARGE TELCO BILL to identify your monthly charges, is often frustrating and difficult. What are you getting charged for each month? TELSTRA accounts? …Possibly the most difficult document ever devised! Call JENSEN IPA 0409481508 NOW to interpret and find thousands in savings. | e: [email protected] #TELCO #telstra #Tanalysis #telstratanalysis #telstra #TConnect #costreduction

Spend more than 3K pm on Telco? Know what you’re paying for ?

Carol Fisherupdated:

As a BUSINESS do you SPEND MORE THAN $3000 PER MONTH on telecommunication? DO YOU KNOW how much you pay each month? – Jensen IPA, we are your TELECOMMUNICATION EXPENSE MANAGEMENT SPECIALISTS.

Checking your bills each month is essential; BUT DO YOU you have the skills, tools and experience to understand this confusing document. Jensen IP Analysts is a telecommunication company that understand expense management.

We can quickly review your account, explain what has happened each month and why. Don’t wait. Call 0409481508 NOW | [email protected] |https://